Sharna

CX/UX

architect. Strategist. Designer.

Providing Galvanizing Leadership and Innovative User Experience Solutions
With over 20 years of experience in UX, I’ve transitioned from crafting user-centered experiences to directing strategies that encompass the customer, too. As a former UX architect and front-end developer, I bridge creative vision with technical feasibility, aligning sales, pre-sales, and delivery teams to turn ideas into reality.

I lead collaborative workshops—from North Star sessions to customer journey mapping—helping clients uncover opportunities and solve complex challenges. Whether optimizing workflows with AI/ML or driving business growth, I focus on designing with intent, ensuring people, processes, and technology align to create meaningful, lasting impact.
My journey so far...
How it started
1999

Interactive CD Roms

I Created interactive CDs in Director, coding in Lingo, an object-oriented scripting language. I also created and edit video content using Premiere and After Effects.
Design and Code
2003

Days of Flash

You couldn't be a web designer and not know ActionScript, HTML, CSS, and JavaScript. I did projects in Flash and websites for the Colorado Avalanche, Denver Nuggets, Colorado Rapids, and other entities owned by Kroenke Sports.
2011

Apps are a thing now

With smartphones and app stores, digital design became more accessible to the masses. UX became important. I started focusing on process, information architecture, and wireframes rather than visual design. I used Bootstrap, HTML 5, and JavaScript to bring to life my recommendations.
How it's going
Currently

I found my Sweet Spot

I now dabble in code to strengthen my CX/UX recommendations. I focus on user workflows, information architecture, and CX/UX strategies.

Complex to Simple. The Human Is My Priority.

My Initiative
I take ideas and concepts, make recommendations, develop code-based prototypes, and deliver results.
My Approach
I evaluate the client's needs and innovate solutions using the Job to be Done and Fail Fast methodologies, emphasizing the human experience.
My Design Process
Deeply versed in industry best practices in customer and user experience, I create intuitive and remarkable digital products.
My Work
I deliver a wide range of cutting-edge solutions, from custom enterprise software to mobile apps, SaaS products to marketing initiatives and CX/UX strategies.